Subject: 2845036 - Fan Seller - Mattersburg vs Rapid Vienna - 09/03/2019 - Austria - The date is incorrect
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Karanjeet Singh <[email-masked]>
Date: Tue, 5 Mar 2019 07:56:26 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer emailed chasing a refund as the tickets were wrongly listed on our website. 

According to the official website, the event is taking place on 10/03/19 and this event is listed on 09/03/19 on our site. 

• Transaction/ Listing number :20685818 
• Event ID:2845036 
• Event Name:Mattersburg vs Rapid Vienna 
• Event Date:09/03/2019 
• Geography:Austria 
• Username:[email-masked] 
• What needs to be done: Change the date of the event, 
• Link as proof:https://shop.qtixx.com/shop?wes=5763f44956be3b9de13f78ee4bc5f0e1db834e45&shopid=350&nextstate=2 
• Link to viagogo page:https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Austrian-Bundesliga/SK-Rapid-Wien-Tickets/E-2845036 

Kind Regards, 
Ashwinee 

From: "Karanjeet Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 5 March, 2019 17:16:32 
Subject: 2845036-Fan Seller-Mattersburg vs Rapid Vienna -09/03/2019-Austria- The date is incorrect 

Hi Ashwinee, 

With reference to TID: 20685818 the buyer emailed and stated that i want to cancel my tickets as i booked the tickets for 09/03/2019 and not for 10/03/2019, the date on our website is 09/03/2019 but the event is taking place on 10/03/2019, So could you please check with it and change the date? 

• Transaction/ Listing number :20685818 
• Event ID:2845036 
• Event Name:Mattersburg vs Rapid Vienna 
• Event Date:09/03/2019 
• Geography:Austria 
• Username:[email-masked] 
• What needs to be done: Change the date of the event, 
• Link as proof:https://shop.qtixx.com/shop?wes=5763f44956be3b9de13f78ee4bc5f0e1db834e45&shopid=350&nextstate=2 
• Link to viagogo page:https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Austrian-Bundesliga/SK-Rapid-Wien-Tickets/E-2845036 

So could you please check with it ,and forward it to the EDM team? 

Kind Regards, 
Karanjeet