Subject: Re: {19394572, Fan Seller, Boston Red Sox vs New York Yankees - London Series 2019 - Weekend Pass , 29/06/2019 19:00, unable to locate the order}
From: Ashwinee Latchayya <[email-masked]>
To: Ekta VGG <[email-masked]>
Date: Tue, 5 Mar 2019 07:41:15 -0700 (MST)

Hi, 

This has been flagged. 

Kind Regards, 
Ash 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 5 March, 2019 15:44:07 
Subject: {19394572, Fan Seller, Boston Red Sox vs New York Yankees - London Series 2019 - Weekend Pass , 29/06/2019 19:00, unable to locate the order} 

Hi Ashwinee, 

In regards to above TID, Buyer is unable to locate the order as he has deleted the account ([email-masked]) because he does not want these tickets. After that he created a new account with the same e-mail address which is [email-masked]. 

I called buyer and advise him that we cannot cancel the order, however If you do not want to use them, you can relist them. 

So can this account be retrieved, so that buyer can find his order under his account, then relist them or use them as per his requirements. 

He has sent us query under CID-15652500. 

Kind Regards, 
Ekta