Subject: 19752096 - Fan seller - BTS - 06/04/2019 - Issues to change delivery plan.
From: Ashwinee Latchayya <[email-masked]>
To: eduardo Filipe Fernanadez <[email-masked]>
Date: Mon, 4 Mar 2019 09:45:32 -0700 (MST)

Hi Ed, 

When it's an active redirection. We need to break the redirection chain. 

Once the chain is broker, you will be able to change the DP to UPS paper tickets. 

This has been flagged. 

Kind Regards, 
Ash 

From: "eduardo Filipe Fernanadez" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 2 March, 2019 22:37:07 
Subject: 19752096 - Fan seller - BTS - 06/04/2019 - Issues to change delivery plan. 

Hi Ashwinne ! 

In reference TID: 19752096, Its an active redirection, seller emailed asking to change the delivered plan and provided proof of that he have paper tickets, i asked the final buyer the address, buyer has confirmed and i updated, the issue is that when i tried to change delivery plan, i am not being able to change as the option to paper tickets only gives me E-tickets print and post. 
In order to send the tickets, can you help to change the delivery address? 

Kind regards, 
Eduardo.