Subject: Re: {19844275, Fan Seller, Blackpink, 23/02/2019 18:00, Unable to wrap-up due to Rag Issue}
From: Ashwinee Latchayya <[email-masked]>
To: Ekta VGG <[email-masked]>
Date: Sat, 2 Mar 2019 06:36:49 -0700 (MST)

Hi Ekta, 

The seller claims that the attendee were next to her. Could you request for proof of purchase here please. 

Kind Regards, 
Ash 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 2 March, 2019 12:43:03 
Subject: {19844275, Fan Seller, Blackpink, 23/02/2019 18:00, Unable to wrap-up due to Rag Issue} 

Hi Ashwinee, 

In regards to above TID, Seller emailed asking about the charges, I replied seller that buyer was RAG and you will be charged for this, however I am unable to wrap-up this case as It is asking me to select the reason. 

Found this has been already Escalated to Payment team by an agent Danlize for partial refund to buyer (as advised by his TL) 

Kind Regards, 
Ekta