Subject: Re: 17886156 - Broker UK - Billie Eilish - 04/03/2019 - Buyer chasing tickets
From: Ashwinee Latchayya <[email-masked]>
To: Mujinga Kayitula Solange <[email-masked]>
Date: Sat, 2 Mar 2019 05:26:05 -0700 (MST)

Hi Sarah, 

The buyer has mentioned CMA in her emails - please send the CMA blurb & escalate to CMA. 

Kind Regards, 
Ash 

From: "Mujinga Kayitula Solange" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 1 March, 2019 22:16:01 
Subject: 17886156 - Broker UK - Billie Eilish - 04/03/2019 - Buyer chasing tickets 

Hi Ashwinee, 

With reference to above TID, Buyer refused the alt tickets and refund has been initiated 
Buyer keep calling chasing tickets in the same section purchased as she can see them available from our website 

Could you please check the case for further help? 

Kind Regards, 
Sarah