Subject: Re: 19954560 / Broker Unclassified Country / BTS / 06/04/2019; Shipment Failed
From: Ashwinee Latchayya <[email-masked]>
To: Gillbrinne Zola Moke <[email-masked]>
Date: Fri, 1 Mar 2019 05:49:06 -0700 (MST)

Hi Gil, 

Can you confirm the buyer's address please. 

Kind Regards, 
Ash 

From: "Ciara Gillick" <[email-masked]> 
To: "Anezka Koubkova" <[email-masked]>, "India Inbox" <[email-masked]> 
Cc: "Gillbrinne Zola Moke" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Sent: Friday, 1 March, 2019 17:35:42 
Subject: RE: 19954560 / Broker Unclassified Country / BTS / 06/04/2019; Shipment Failed 

Hi all, 

I got in touch with the seller and they have replied saying that they are unable to create shipping label because the buyer address is incorrect. 

Can you contact the buyer and get them to update their details please 

Kind regards 

Ciara 

From: Anezka Koubkova 
Sent: Friday, March 1, 2019 9:41:55 AM 
To: India Inbox; Ciara Gillick 
Cc: Gillbrinne Zola Moke; Ashwinee Latchayya; Brian Sexton 
Subject: Re: 19954560 / Broker Unclassified Country / BTS / 06/04/2019; Shipment Failed 

Hi [ mailto:[email-masked] | 
@Ciara Gillick ] , 

can you please request S to provide full tix location to fix issue with shipping label? If it'll not work, you can advise him to ship manually. 

Thanks, 

Anezka 

From: India Inbox 
Sent: Friday, March 1, 2019 9:12:29 AM 
To: Anezka Koubkova 
Cc: Gillbrinne Zola Moke; Ashwinee Latchayya; Brian Sexton 
Subject: Re: 19954560 / Broker Unclassified Country / BTS / 06/04/2019; Shipment Failed 

Hi Anezka 

This shipment has failed and it seems to be an issue with the sellers address. Can SS look into this and see if issue with brokers address can be resolved please? 

Kind regards 

Breda 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Thursday 28 February 2019 16:30:55 
To: India Inbox 
Cc: Gillbrinne Zola Moke 
Subject: 19954560 / Broker Unclassified Country / BTS / 06/04/2019; Shipment Failed 
Hi, 

With reference to the above TID ; the TS is shipment failed with this error : Description: RequestedShipment Shipper contact - companyName OR personName is required 

After investigation, we've found out that the seller's address is not correct. 

Can SS team look into this please. 

Kind Regards, 
Ash 

From: "Gillbrinne Zola Moke" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 28 February, 2019 15:13:52 
Subject: 19954560/ Broker Unclassified Country/ BTS/ 06/04/2019; Shipment Failed 

Hi Ash 

Seller was unable to print the shipping label due to an error, Description: RequestedShipment Shipper contact - companyName OR personName is required 

Buyer's address is correct however can't located the seller's address. 

Can you please contact SS team ask them to contact the broker to correct the address ? 

Regards, 
Gilbrinne