Subject: 20323461 ; FAN SELLER ; Tomorrowland 2019 - Weekend 1 - Full Madness Pass ; 19/07/2019 ; Spec Ops
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: sidje <[email-masked]>
Date: Fri, 1 Mar 2019 02:54:46 -0700 (MST)

Hi, 

With reference to the above TID ; the seller informing he has sent the proof of personalisation on customermail. 

Lukasz Ciegielski left a note requesting to inform our TL when the seller responds. 

Can this be looked into please. 

Kind Regards, 
Ash 

From: "sidje" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 28 February, 2019 13:51:22 
Subject: 20323461 ; FAN SELLER ; Tomorrowland 2019 - Weekend 1 - Full Madness Pass; 19/07/2019 12:00; Spec Ops 

Hi Ash, 

Seller emailed stating he sent proof of personalisation as requested via customer mail. Actually it is about Tomorrowland and seller was requested to personalise the tix before 22/02/19 and provide proof of personalisation by 24/02/19. Seller informed on 21/02/19 that he forwarded the proof but there is a system note stating " Seller failed to reply with requested proof by the deadline given, Please do not action this in any way and refer to TL if in doubt" 

Can you please forward the case to Lukasz.Ciegielski and advise? 

Regards, 
Sidje