Subject: Fwd: 20603859; FAN SELLER ; Lazio vs Roma ; 02/03/2019 20:30 ; case to be assigned
From: Ashwinee Latchayya <[email-masked]>
To: Daniele Castiglioni <[email-masked]>
Cc: sidje <[email-masked]>
Date: Wed, 27 Feb 2019 09:56:24 -0700 (MST)

Hi Daniele, 

Can you help Ginette with this case please. 

Kind Regards, 
Ashwinee 

From: "sidje" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 27 February, 2019 22:22:20 
Subject: 20603859; FAN SELLER ; Lazio vs Roma ; 02/03/2019 20:30 ; case to be assigned 

Hi Ash, 

This is a case where tix need to be personalised to attend the event. Seller here purchased tix under 20008092 and sold 2 out of 4 tix purchased. Tix have been previously personalised but since 2 of the tix have been resold, a re-personalisation is required. Final buyer is Italian, I sent an email but since event is close buyer need to be called. 

Can you please assign the case to an italian agent to call final buyer to provide attendees details? 

Regards, 
Sidje