Subject: 20505960 - Yamone Lwin Fan Seller - BTS - 06/04/2019 - Buyer disagreed with Alt-offer.
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: David Mboyo <[email-masked]>
Date: Wed, 27 Feb 2019 06:18:03 -0700 (MST)

Hi, 

With reference to the above TID ; Agata made an offer to the buyer which she has refused. 

The buyer called and refused the offer and is now requesting a refund. 

Can this be looked into please. 

Kind Regards, 
Ash 

From: "David Mboyo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 27 February, 2019 18:23:07 
Subject: 20505960 - Yamone Lwin Fan Seller - BTS - 06/04/2019 - Buyer disagreed with Alt-offer. 

Hi Ash, 

In reference to the order ID: 20505960, buyer was offered alternative tickets by Agata domanska from sub team but she is not happy because the row is far than what she ordered. 
Sub team offered Section: C11, buyer called in to decline to offer as she wanted an Alt-tix on the Section:B. Buyer confirmed she did not want a refund but wanted only the tickets on the Section B. Please find attached the venue map for better a understanding of the seating plan. 

Kind Regards 
David