Subject: Fwd: 20540044 - Power Seller Broker Pay After Event - IT - Milan vs Empoli FC- 22/02/2019 20:30 - Buyer received tickets after the event start time
From: Ashwinee Latchayya <[email-masked]>
To: tommaso nisi <[email-masked]>
Date: Wed, 27 Feb 2019 01:23:25 -0700 (MST)

Hi, 

Mansi has re flagged this and we will get back with an update asap. 

Kind Regards, 
Ash 

From: "Mansi Chhabra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 27 February, 2019 07:35:16 
Subject: Re: 20540044 - Power Seller Broker Pay After Event - IT - Milan vs Empoli FC- 22/02/2019 20:30 - Buyer received tickets after the event start time 

Hi Ash, 

I flagged this on my sheet but by mistake I entered wrong TID so now I have done again lets wait for an update. 

Thank You 
Mansi 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Cc: "Tommaso Nisi" <[email-masked]> 
Sent: Tuesday, 26 February, 2019 19:08:07 
Subject: Re: 20540044 - Power Seller Broker Pay After Event - IT - Milan vs Empoli FC- 22/02/2019 20:30 - Buyer received tickets after the event start time 

Hi Mansi, 

Do we have any update on this case ? 

Kind Regards, 
Ash 

From: "tommaso nisi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 February, 2019 18:36:03 
Subject: Fwd: 20540044 - Power Seller Broker Pay After Event - IT - Milan vs Empoli FC- 22/02/2019 20:30 - Buyer received tickets after the event start time 

Hi Ashwinee, 

could you please follow this case, previously flagged to Mansi? 

Thank you 

Tommaso 

From: "Mansi Chhabra" <[email-masked]> 
To: "Tommaso Nisi" <[email-masked]> 
Sent: Sunday, 24 February, 2019 12:44:20 
Subject: Re: 20540044 - Power Seller Broker Pay After Event - IT - Milan vs Empoli FC- 22/02/2019 20:30 - Buyer received tickets after the event start time 

Hi Tommaso, 

Flagged the case to relevant team. 

Thank You 
Mansi 

From: "Tommaso Nisi" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Saturday, 23 February, 2019 14:26:34 
Subject: 20540044 - Power Seller Broker Pay After Event - IT - Milan vs Empoli FC- 22/02/2019 20:30 - Buyer received tickets after the event start time 

Hi Mansi, 

regarding TID: 20540044, buyer purchased tickets two hours before the event, then the MSBD time was 21.30 (1 hour after the event) and seller shipped at 20.54, on time according to MSBD but 24 minutes later than the event start time. 

Can you please look into the matter and check if we can escalate for refund? 

Thank you 

Tommaso