Subject: Re: 20504777 - Power Seller Broker IT - Jovanotti - 28/08/2019 16:00 - Follow up overdue after 5th contact
From: Ashwinee Latchayya <[email-masked]>
To: tommaso nisi <[email-masked]>
Date: Tue, 26 Feb 2019 09:17:25 -0700 (MST)

Hi, 

This has been flagged. 

Kind Regards, 
Ash 

From: "tommaso nisi" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 26 February, 2019 21:09:51 
Subject: Fwd: 20504777 - Power Seller Broker IT - Jovanotti - 28/08/2019 16:00 - Follow up overdue after 5th contact 

Hi Ashwinee, 

could you please look into the matter, explained to Mansi and help me in closing the case? 

Thank you 

Tommaso 

From: "Mansi Chhabra" <[email-masked]> 
To: "Tommaso Nisi" <[email-masked]> 
Sent: Tuesday, 26 February, 2019 09:58:52 
Subject: Re: 20504777 - Power Seller Broker IT - Jovanotti - 28/08/2019 16:00 - Follow up overdue after 5th contact 

Hi Tommaso, 

As per new Team Structure please flag the cases to your Respective Team Lead. As you are in TL Caleb's team and he is on leave so you have to flag the case to TL Ashwinee. 

Thank You 
Mansi 

From: "Tommaso Nisi" <[email-masked]> 
To: "Mansi Chhabra" <[email-masked]> 
Sent: Monday, 25 February, 2019 19:34:47 
Subject: 20504777 - Power Seller Broker IT - Jovanotti - 28/08/2019 16:00 - Follow up overdue after 5th contact 

Hi Mansi, 

regarding TID: 20504777, I tried to call buyer for 5 times due to Access Point issue to confirm DA. 

Can you please close the case as I cannot? (Shipment failed) 

Thank you 

Tommaso