Subject: Fwd: 17935325 - Fan Seller - Andy Lau - 31/12/2018 21:30 - seller wants to know why he was charged
From: Ashwinee Latchayya <[email-masked]>
To: Hemant Chahar <[email-masked]>
Date: Tue, 26 Feb 2019 00:23:54 -0700 (MST)

Hi Hemant, 

There's a note from Jamie from PT team stating the seller will be paid shortly. 

You can inform the seller this issue is still being looked into & he will be paid shortly. Amend a few blurbs & wrap up. 

Kind Regards, 
Ash 

From: "Hemant Chahar" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 25 February, 2019 16:59:10 
Subject: 17935325 - Fan Seller - Andy Lau - 31/12/2018 21:30 - seller wants to know why he was charged 

Hi Ashwinee, 

With reference to TID: 17935325, Event was cancelled and buyer refused to return tickets. 

Seller was charged and case already flagged by previous agent. 

Kindly check for an update. 

Thank you for your consideration. 

Kind Regards 
Hemant