Subject: Fwd: 20505803 / Broker AR / Boca Juniors vs Atletico Tucuman / 20/02/2019 21:00 / Buyer is not accepting partial refund offered
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Wamiq Ahmad <[email-masked]>
Date: Mon, 25 Feb 2019 05:31:29 -0700 (MST)

Hi Anurag, 

I see Ritesh has flagged this to you. 

Do you have any update on this case? 

Kind Regards, 
Ash 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]>, "Anurag Pradhan" <[email-masked]> 
Sent: Sunday, 24 February, 2019 20:12:56 
Subject: 20505803 / Broker AR / Boca Juniors vs Atletico Tucuman / 20/02/2019 21:00 / Buyer is not accepting partial refund offered 

Hi TLs, 

In regards to the above mentioned TID, the buyer is not ready to accept the partial refund offered to him and is very unsatisfied, stressed and angry with the kind of compensation been offered to him. He is totally dissatisfied and is requesting for a refund of at least 50% of the value. Ritesh has already flagged you (Anurag) the case, can you guys please look into this case and see if the partial refund offered can be increased. 

I am off tomorrow, so please re-assign the case to some other agent in the night shift. 

Regards, 
Wamiq