Subject: Fwd: 20544015; Broker DE; New Hope Club; 05/04/2019 19:30 need to call the buyer
From: Ashwinee Latchayya <[email-masked]>
To: Harpriya Walia <[email-masked]>
Cc: Akanksha Kwatra <[email-masked]>
Date: Mon, 25 Feb 2019 04:40:36 -0700 (MST)

Hi Tania, 

Please see below & take action. 

Kind Regards, 
Ash 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Harpriya Walia" <[email-masked]> 
Sent: Monday, 25 February, 2019 17:07:48 
Subject: Re: 20544015; Broker DE; New Hope Club; 05/04/2019 19:30 need to call the buyer 

Hi Ash, 

In this case we need to inform the buyer that we cannot change the delivery method. There is no need to call and buyer has not mentioned that they want to change the email address. 

Thanks 
Akanksha 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Akanksha Kwatra" <[email-masked]> 
Cc: "Harpriya Walia" <[email-masked]> 
Sent: Monday, 25 February, 2019 16:08:14 
Subject: Fwd: 20544015; Broker DE; New Hope Club; 05/04/2019 19:30 need to call the buyer 

Hi Akanksha, 

Can you take ownership of this case please. 

Kind Regards, 
Ash 

From: "Harpriya Walia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 25 February, 2019 13:23:56 
Subject: 20544015; Broker DE; New Hope Club; 05/04/2019 19:30 need to call the buyer 

Hi Ash, 

With reference to the above-mentioned TID, the buyer asked if its possible to change the shipping method and their e-mail id; agent called the buyer to confirm the new e-mail id but got no response from buyer. 

Can you assign this to a calling DE agent? 

Regards, 
Harpriya