Subject: Fwd: {15213581, Email bounce}
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Mon, 25 Feb 2019 04:38:07 -0700 (MST)

Hi Anurag, 

This is a case of email bounce and Ekta is unable to call the buyer due to time difference. 

Can this be reassigned to a night shift agent please. 

Kind Regards, 
Ash 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 25 February, 2019 12:44:58 
Subject: {15213581, Email bounce} 

Hi Ash, 

In regards to above TID, Can you re-assign this case to another agent, as there is email bounce issue and I am unable to call buyer due to time difference. 

Kind Regards, 
Ekta