Subject: EID: 3165207 - Broker UK - Alexander O’Neal - 14/02/2019 - Buyer has informed us that event was cancelled.
From: Ashwinee Latchayya <[email-masked]>
To: Om Prakesh Singh <[email-masked]>
Date: Mon, 25 Feb 2019 04:22:08 -0700 (MST)

Hi Om, 

In order to flag to EDM ; I'd require proof from a more reliable source - this could be a proof from the official website of the artise or/and the venue. 

Please flag again once you have another proof. 

Kind Regards, 
Ash 

From: "Om Prakesh Singh" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 25 February, 2019 12:44:21 
Subject: EID: 3165207 - Broker UK - Alexander O’Neal - 14/02/2019 - Buyer has informed us that event was cancelled. 

Hi Ashwinee, 

• Transaction/ Listing number :19645623 / 248406342 

• Event ID:3165207 

• Event Name: Alexander O’Neal 

• Event Date: 14/02/2019 

• Geography: O2 Academy Oxford, Oxford, GB 

• Username: Chris J g breslin 

• What needs to be done:B uyer is chasing refund stating when he went to the o2 academy nobody was there and he was told event is cancelled.Buyer provided few website links which state the event was cancelled.Previous agents have already flagged the case to TLs but no update yet. 

Could you please check if event was cancelled ? 

• Link as proof: [ https://protect-eu.mimecast.com/s/NZ0kCROrpCrvz4oi9cdWQ?domain=onitsuka-chihiro.jp | www.theocelot.co.uk ] 

https://www.songkick.com/concerts/35504734-alexander-oneal-at-o2-academy-oxford 

• Link to viagogo page: [ https://protect-eu.mimecast.com/s/Rd6eCVAywIlxRqmsz3PW0?domain=cstools.viagogo.net | https://cstools.viagogo.net/CSL/WorkItem/Transaction?workItemId=15508427 ] 

Can you please forward this to the EDM team ? 

Kind Regards 

Om prakesh singh