Subject: 20137941 - Broker AU - Eminem - 22/02/2019 - need approval for 10 % partial refund for inconvenience
From: Monish Rawat <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Sat, 23 Feb 2019 03:18:18 -0700 (MST)

Hi Ashwinee, 

With reference to ID 20137941 the buyer emailed stating they were denied entry into the VIP gate however the tickets states that they belong to " Venom Fan Package " equivalent to VIP tickets. They attended the event in general admission, I have offered a partial refund of 10% of the total payment and 15% voucher of the total payment. Got email from Maylee Chan asking for the confirmation that the buyer is entitled for partial refund, could you please take approval from the concerned person about the same. 

Waiting for your reply. 

Thankyou in advance 

Kind Reagrds 
Monish Rawat