Subject: RE: 3288958 - Broker US - Casting Crowns - 16/03/2019 - US ; Incorrect Venue
From: Sho Miyazaki <[email-masked]>
To: Brian Sexton <[email-masked]>, On-call Data Management <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 22 Feb 2019 14:50:37 +0000

Dear Brian,

Venue Successfully updated.

Thank you,
Sho Miyazaki

From: Brian Sexton
Sent: Friday, February 22, 2019 9:11 AM
To: On-call Data Management <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>; [email-masked]
Subject: FW: 3288958 - Broker US - Casting Crowns - 16/03/2019 - US ; Incorrect Venue

Hi,

Could someone please confirm the event location here?

Kind regards,
Brian

From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: Friday 22 February 2019 16:15
To: India Inbox <[email-masked]<mailto:[email-masked]>>
Cc: Om Prakesh Singh <[email-masked]<mailto:[email-masked]>>
Subject: EID: 3288958 - Broker US - Casting Crowns - 16/03/2019 - US ; Incorrect Venue

Hi,

With reference to the above EID ; the buyer claims that the venue is incorrect.
After further investigation, we've found out that the venue on our website is indeed incorrect. The event is taking place in KY and not CA.
Can the information below be forwarded to EDM Please.

Transaction/ Listing number :19244118 / 285307424
Event ID: 3288958
Event Name:  Casting Crowns
Event Date: 16/03/2019
Geography: Complex, Glendale, US
Username: Vivian Maxwell

What needs to be done: Buyer said venue is wrong on tickets.She purchased the tickets for the venue complex, Glendale, US but event is in Corbin, KY. Checked official website and found that event is in Corbin, KY and this event is listed thrice on viagogo website for the same date and time.

Link as proof:1)   https://castingcrowns.com/tour/<https://protect-eu.mimecast.com/s/HqDtClxVZcogRZ4sGHScU?domain=castingcrowns.com>

                                  2)  thecorbinarena.com

                                 3)  https://www1.ticketmaster.com/casting-crowns-corbin-kentucky-03-16-2019/event/16005568A5CC1E14<https://protect-eu.mimecast.com/s/1wnzCmOV1C5Eyn4IOOEAl?domain=www1.ticketmaster.com>

Link to viagogo page:https://www.viagogo.com/ww/Concert-Tickets/Other-Concerts/Casting-Crowns-Tickets<https://protect-eu.mimecast.com/s/hiIdCnxV2cGM9oBhN_i0i?domain=viagogo.com>

Kind Regards,
Ashwinee

________________________________
From: "Om Prakesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 22 February, 2019 15:48:38
Subject: EID:3288958 - Broker US  -  Casting Crowns  -  16/03/2019  - Venue is wrong

Hi Ashwinee,

•           Transaction/ Listing number :19244118 / 285307424

•           Event ID:3288958

•           Event Name:  Casting Crowns

•           Event Date: 16/03/2019

•           Geography: Complex, Glendale, US

•           Username: Vivian Maxwell

•           What needs to be done: Buyer said venue is wrong on tickets.She purchased the tickets for the venue complex, Glendale, US but event is in Corbin, KY. Checked official website and found                that event is in Corbin, KY and this event is listed thrice on viagogo website for the same date and time.

•           Link as proof:1)   https://castingcrowns.com/tour/<https://protect-eu.mimecast.com/s/HqDtClxVZcogRZ4sGHScU?domain=castingcrowns.com>

                                  2)  thecorbinarena.com

                                  3)  https://www1.ticketmaster.com/casting-crowns-corbin-kentucky-03-16-2019/event/16005568A5CC1E14<https://protect-eu.mimecast.com/s/1wnzCmOV1C5Eyn4IOOEAl?domain=www1.ticketmaster.com>

•           Link to viagogo page:https://www.viagogo.com/ww/Concert-Tickets/Other-Concerts/Casting-Crowns-Tickets<https://protect-eu.mimecast.com/s/hiIdCnxV2cGM9oBhN_i0i?domain=viagogo.com>

Can you please forward this to the EDM team ?

--
Regards
Om Prakesh Singh