Subject: 20446304 - Fan seller - Zingaro - 03/03/2019 - Voided tickets
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Mujinga Kayitula Solange <[email-masked]>
Date: Fri, 22 Feb 2019 05:19:05 -0700 (MST)

Hi, 

In regards to the above TID ; Laura requested some information from the seller. 

Can we inform Laura that the seller confirmed all the transactions have been processed except - 20152652 & 20301400. 

Can Laura take a look please. 

Kind Regards, 
Ashwinee 

From: "Mujinga Kayitula Solange" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 22 February, 2019 15:14:52 
Subject: 20446304 - Fan seller - Zingaro - 03/03/2019 - Voided tickets 

Hi Ashwinee, 

With reference to above TID, Seller listed several tickets in different transactions and all the tickets sold have been voided from the organisators. 

Agent Laura requested seller to confirm that tickets will also be valid for the other order numbers (20388809 ,20143578 ,20355294 ,20352463 ,20346534 ,20338073 ,20310304 ,20301400 ,20280955 ,20269570 ,20227898 ,20282808 ,20152652 ,20142991)? 
Seller confirmed he provided new correct tickets except in tansactions 20152652 and 20301400, Seller requested to send us the corresponding link so that he can send tickets. 

When i opened the case in TID 20152652, the TS is refunded and in TID 20301400 another agent is on the case. 

Coud you please inform Laura.McWey about those investigations? 

Kind Regards, 
Sarah