Subject: Fwd: 20317071 - Broker US - Billie Eilish - 09/06/2019 18:30 - Wrong tickets(time)
From: Ashwinee Latchayya <[email-masked]>
To: Yash Sharma <[email-masked]>
Date: Fri, 22 Feb 2019 00:08:40 -0700 (MST)

Hi Yash, 

Please see below & take action. 

Kind Regards, 
Ash 

From: "Jacklyn Coronel" <[email-masked]> 
To: "Brian Sexton" <[email-masked]>, "CS.NewYork" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Yash Sharma" <[email-masked]> 
Sent: Thursday, 21 February, 2019 08:31:28 
Subject: Re: 20317071 - Broker US - Billie Eilish - 09/06/2019 18:30 - Wrong tickets(time) 

Hi, 

This is a confirmed EDM error that was purchased before it was fixed. Can we see if the buyer will accept the tickets for 20% off? I'll see if the seller can possibly provide the 14:00 show tickets. 

Best regards, 

Jacklyn 

Seller Support US, v iagogo Inc 
Phone: (415) -429-1056 
7 days a week 1pm EST – 10pm EST 

From: Brian Sexton 
Sent: Wednesday, February 20, 2019 8:55:13 PM 
To: CS.NewYork 
Cc: Ashwinee Latchayya; Yash Sharma 
Subject: FW: 20317071 - Broker US - Billie Eilish - 09/06/2019 18:30 - Wrong tickets(time) 

Hi, 

This buyer purchased tickets for the 18:30 show but received tickets for the 14:00 show, could someone please ask the Broker US to provide the correct time tickets? 

Kind regards, 

Brian 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Saturday 16 February 2019 13:10 
To: India Inbox <[email-masked]> 
Cc: Yash Sharma <[email-masked]> 
Subject: 20317071 - Broker US - Billie Eilish - 09/06/2019 18:30 - Wrong tickets(time) 

Hi, 

With reference to the above TID ; the buyer claims having received incorrect ticket (wrong time). 

The buyer purchased tickets for 18.30 pm & received ticket for 14.00 pm. There are two shows on this day. 

Can CS.NY contact the seller to see if the correct ticket can be provided please. 

Kind Regards, 

Ashwinee 

From: "Yash Sharma" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 16 February, 2019 12:56:49 
Subject: 20317071 - Broker US - Billie Eilish - 09/06/2019 18:30 - Wrong tickets(time) 

Hi Ash, 

Buyer here received ticket for wrong time. Buyer purchased ticket for 18:30 show and they received the ticket for 14:00 show. Since the seller is Broker US, can we inform CSNY about the same. 

Kind regards 
Yash