Subject: Fwd: 19689957-Fan seller-Nantes vs Bordeaux-24/02/2019 15:00 (Local) seller issue
From: Ashwinee Latchayya <[email-masked]>
To: Becho Davy Jaures <[email-masked]>
Date: Mon, 18 Feb 2019 06:54:30 -0700 (MST)

Hi Jau, 

The tickets are actually incorrect. 

Find attached. The buyer received tickets in Erdre section. 

Kind Regards, 
Ash 

From: "Becho Davy Jaures" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 18 February, 2019 18:10:45 
Subject: 19689957-Fan seller-Nantes vs Bordeaux-24/02/2019 15:00 (Local) seller issue 

Hi Ashwinee, 

With reference to TID: 19689957.Seller phoned reporting problem with his sale. 
Seller has uploaded the correct tickets but the previous agent incorrectly concluded that the tickets are wrong and offered partial refund of 45 euros with the wrong tickets to buyer and the case was escalated to payment for refund. As per my investigation the buyer received the tickets in access N1A which is in tribune jules vernes therefore the tickets are correct. 
There is not listing note in the transaction. 
Can you please contact the relevant department so that they can record success for the seller. 
Thank you for your consideration. 

Kind Regards, 
Becho