Subject: Fwd: {20374340, Fan Seller, Billie Eilish , 21/02/2019 21:00, Email Bounce}
From: Ashwinee Latchayya <[email-masked]>
To: Vijender Sharma <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Sat, 16 Feb 2019 03:36:03 -0700 (MST)

Hi Vijender Sir, 

Could you take ownership of this case please. 

The account holder is the mother who only speaks IT. You can take permission from the mother & then talk to the daughter and all the details are the daughter's except the name. 

Kind Regards, 
Ash 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 16 February, 2019 15:49:08 
Subject: {20374340, Fan Seller, Billie Eilish , 21/02/2019 21:00, Email Bounce} 

Hi Ash, 

In regards to above TID, Can you re-assign this case as account holder can speak in Italian language only and It is Email Bounce issue. 

Kind Regards, 
Ekta