Subject: Re: {20440556, Ticketnetwork, Toby Keith, 23/08/2019 19:00, Event Date issue}
From: Ashwinee Latchayya <[email-masked]>
To: Ekta VGG <[email-masked]>
Date: Sat, 16 Feb 2019 02:20:42 -0700 (MST)

Hi Ekta, 

Can you send this using the EDM template please. 

Kind Regards, 
Ash 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 16 February, 2019 14:21:44 
Subject: {20440556, Ticketnetwork, Toby Keith, 23/08/2019 19:00, Event Date issue} 

Hi Ash, 

In regards to above TID, Can you check where buyer is asking refund as this event is not taking place on 23/08/2019, event It does not exist. I myself checked their official website and this event is taking place on 3/08/2019 at EnCana Events Centre, Dawson Creek, BC and tickets are not on sale yet. 

Kind Regards, 
Ekta