Subject: Re: 16859157 - Fan seller - Shawn Mendes - 31/03/2019 - Record success
From: Ashwinee Latchayya <[email-masked]>
To: Nathan <[email-masked]>
Date: Fri, 15 Feb 2019 03:57:23 -0700 (MST)

Hi Nathan, 

TID - 16859157 This has been flagged to record success. 

TID - 16855528 the seller's MSBD is in March. Therefore, if the seller was charged here it would be because he/she most probably rejected the sale after confirming it. If so, the charge is correct. 

Kind Regards, 
Ash 

From: "Nathan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 15 February, 2019 16:07:14 
Subject: 16859157 - Fan seller - Shawn Mendes - 31/03/2019 - Record success 

Hi Ashwinee, 

With reference to the above TID, Buyer turned seller shipped tickets manually buyer confirmed tickets are already received, internal did not mark as active redirection under this case 16838723 
frequent seller shipped tickets to first buyer address, while buyer turned seller sold first tickets under this TID, 16855528 and was sub and being charged, i think this buyer turned seller could be charged for that. 

Can you check this with the relevant team to record success, and confirm if we can escalate to PT to remove this buyer turned seller charge. 

Kind regards, 
Nathan