Subject: 20335091 - Broker UK - Annie - 04/05/2019 - Buyer chasing refund
From: Ashwinee Latchayya <[email-masked]>
To: Nathan <[email-masked]>
Date: Wed, 13 Feb 2019 03:18:47 -0700 (MST)

Hi Nathan, 

As discused, you can wrap this up. 

Kind Regards, 
Ash 

From: "Nathan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 13 February, 2019 13:47:48 
Subject: 20335091 - Broker UK - Annie - 04/05/2019 - Buyer chasing refund 

Hi Ashwinee, 

Referring to the above TID, buyer reported previously not recognising any purchase made through viagogo and raised already chargeback from his bank, the current TS showing chargeback Reason : Refunded Chargeback Accepted As Refund while fraud team replying that no fraud detected under payment made. Buyer wanted to know any update about the issue, 

Seeking for advice what further action to take, looking forward for your reply. 

Kind regards, 
Nathan