Subject: Fwd: 20031999 ; Broker DE; Max Raabe & Palast Orchester: The Perfect Moment ... Will Verpennt Today; 13/02/2019 20:00; need to call buyer
From: Ashwinee Latchayya <[email-masked]>
To: Tanu Tomar <[email-masked]>
Cc: Harpriya Walia <[email-masked]>
Date: Wed, 13 Feb 2019 00:03:03 -0700 (MST)

Hi Tanu, 

Can you call the buyer requesting for proof of tickets received. The buyer hasn't responded to our emails & the event is in 12 hours. 

Kind Regards, 
Ash 

From: "Harpriya Walia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 13 February, 2019 12:20:51 
Subject: 20031999; Broker DE; Max Raabe & Palast Orchester: The Perfect Moment ... Will Verpennt Today; 13/02/2019 20:00; need to call buyer 

Hi Ash, 

With reference to the above-mentioned TID, the buyer claims they have received 4 tix instead of 2, however they claim they have printed these tix from their computer - although they have ordered paper tix from us - they didn't even pick up the paper tix yet - they have questions about the price.; previous agent asked buyer to upload the tickets they received so we can check if tix are correct or not / buyer had issues with scanning the tix while on the phone; 

several agents, including me, asked for proof of the tickets from the buyer- but got no response from the buyer. 

Can you assign this to a calling DE agent who can call the buyer? 

Regards, 
Harpriya