Subject: 18209946 - Broker AU - Lauryn Hill - 13/02/2019 - Issues downloading E-Tickets
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Mujinga Kayitula Solange <[email-masked]>, Sankarshan Rajan <[email-masked]>, Anurag Pradhan <[email-masked]>
Date: Tue, 12 Feb 2019 07:04:46 -0700 (MST)

Hi Brian, 

The buyer of the above TID has requested the tickets to be sent to a different email address. 

The email change has been requested & event is in 18 hours. 

In order to make sure the buyer receives the ticket in time for the event, could you download the ticket and forward them to the email address below please. 

Buyer's name: Jacinta Pamamull 
Buyer's email address: [email-masked] 

@Sankarshan, once this is done - could you call the buyer in order to make sure they've received the tickets please. 

Kind Regards, 
Ashwinee 

From: "Mujinga Kayitula Solange" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 12 February, 2019 18:42:16 
Subject: 18209946 - Broker AU - Lauryn Hill - 13/02/2019 - Email bounced 

Hi ashwinee, 

With reference to above TID, Emails sent to the buyer is getting bounced, cannot call due to time zone 

Buyer emailed requesting the tickets to be sent to the new email address : [email-masked] 

Submitted the request to google doc. 

As the event is few hours away could you inform the relevant team to accelerate the change and assign to a night shift agent to contact buyer after the change done? 

Kind Regards, 
Sarah