Subject: Re: 20161317; Fan Seller; Scotland vs Wales - Guinness Six Nations 2019; 09/03/2019 14:15; Season Cards / LMS
From: Lori Chen <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Ashwinee Latchayya <[email-masked]>, harpriyawalia <[email-masked]>, Bailey Ho <[email-masked]>
Date: Tue, 12 Feb 2019 06:33:45 +0000

Hi Brian,

As per the attached email.

LMS haven't replied yet.

Kind regards,

Lori

________________________________
From: Brian Sexton
Sent: Tuesday, February 12, 2019 2:24 PM
To: Lori Chen
Cc: Ashwinee Latchayya; harpriyawalia
Subject: FW: 20161317; Fan Seller; Scotland vs Wales - Guinness Six Nations 2019; 09/03/2019 14:15; Season Cards / LMS

Hi Lori,

Did you get an update from LMS about this order?

Kind regards,

Brian Sexton

Team Leader India

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From: Ashwinee Latchayya <[email-masked]>
Sent: Monday 11 February 2019 15:50
To: India Inbox <[email-masked]>
Cc: Harpriya Walia <[email-masked]>
Subject: 20161317; Fan Seller; Scotland vs Wales - Guinness Six Nations 2019; 09/03/2019 14:15; Season Cards / LMS

Hi,

The seller of the above mentioned TID emailed claiming that his season card is with us which were used for the last game  Scotland v/s Ireland.

This case was flagged to LMS team about over a week ago by agent Lori Chen however no action has been taken yet.

Can we check if Lori has received any update from LMS in regards to this case so that we can reply to the seller accordingly.

Kind Regards,

Ash

________________________________

From: "Harpriya Walia" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 11 February, 2019 15:37:11
Subject: 20161317; Fan Seller; Scotland vs Wales - Guinness Six Nations 2019; 09/03/2019 14:15; season cards

Hi Ash,

With reference to the above-mentioned TID, the Seller has sent his season cards for the Six Nations game to LMS; I checked the User Transactions- the seller has many Six Nations orders; an agent checked and found out that the 2 cards for 1st game "Scotland vs Ireland" was indeed received by LMS - they flagged to LMS for an update but no answer from LMS;

many other agents also flagged to LMS regarding the same, but got no answer from LMS.

Can you please check if any agent has actually flagged to LMS?

Regards,

Harpriya

Subject: LMS-Scotland vs Wales-TID 20161317-Edinburgh, GB- 09/03/2019 - Seller was informed to ship season card but the cards are at viagogo already
From: Lori Chen <[email-masked]>
To: LMSTeam.UK <[email-masked]>
Cc: Bailey Ho <[email-masked]>
Date: Tue, 29 Jan 2019 09:21:36 +0000

Hi LMS Team,

The seller for TID 20161317 was informed to ship season cards but the cards are at viagogo already.

Seller has 3 ongoing orders in total:

19979106 (Scotland vs Ireland) - LMS received

20032851 (Scotland vs Italy) - Already been left with note confirming LMS received

20161317 (Scotland vs Wales) - S asking to update status as cards are now at viagogo for the first order<http://www.viagogo.com/ww/E-2767965>

Please can you confirm on the 3rd order as well that cards are at viagogo?

Thank you!

Kind regards,

Lori Chen