Subject: {20286919, Fan Seller, Billie Eilish, 21/02/2019 21:00 , Shipment Failed Issue}
From: Ekta VGG <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 11 Feb 2019 23:05:18 -0700 (MST)

Hi Ash, 

In regards to above TID, Can you check as there is no issue with buyer's address and seller's address as well however It is showing Shipment Failed and DP is UPS Access Point - IT Domestic (Express Saver), which means buyer needs to collect the tickets at the given pick up address. Do I need to change the DP as I am unable to wrap-up. 

Pickup address: 

Lina Yotova 
VIALE LAZIO 1 
MILANO 
MILANO 
20135 

Kind Regards, 
Ekta