Subject: Re: 19452697 / Broker UK / Strictly Come Dancing - The Live Tour 2019 / 26/01/2019 19:30 / Buyer claims no ticket sent
From: Ashwinee Latchayya <[email-masked]>
To: Wamiq Ahmad <[email-masked]>
Date: Sun, 10 Feb 2019 23:24:07 -0700 (MST)

Hi Wamiq, 

Before I flag this to SS team, can you request proof of packaging/envelope as well. 

Kind Regards, 
Ash 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 9 February, 2019 17:16:11 
Subject: 19452697 / Broker UK / Strictly Come Dancing - The Live Tour 2019 / 26/01/2019 19:30 / Buyer claims no ticket sent 

Hi Ash, 

In regards to the above mentioned TID, the buyer was ragged as she presented the viagogo order confirmation print out at the venue (which she claims to receive in the package of shipment by the broker). Can you please contact SS team and request broker to provide POP and investigate to see if broker really shipped the actual tickets to the buyer or just the order confirmation mail print out. 

Regards, 
Wamiq