Subject: 18135997 , Broker IL , SC Paderborn vs 1 FC Cologne , 15/02/2019 , Incorrect TN
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Cc: Akanksha Kwatra <[email-masked]>
Date: Sun, 10 Feb 2019 22:56:25 -0700 (MST)

Hi, 

With reference to the above TID ; the buyer is chasing tickets and TS is showing in transit. However, tickets haven't been shipped yet. 

The seller has also messaged requesting to change the Delivery Plan. Can SS team look into this please. 

Kind Regards, 
Ashwinee 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 9 February, 2019 12:43:36 
Subject: 18135997 , Broker IL , SC Paderborn vs 1 FC Cologne , 15/02/2019 , Incorrect TN 

Hi Ashwinee, 

With reference to the above TID, buyer is chasing tickets and stating that they are unable to track the order. I checked the TN and there is no info, please check the attached screenshot of the TN. 
Can we ask SS team to check this issue with the broker. 

Kind Regards, 
Akanksha