Subject: 19116340 , Broker DE , Sport-Club Freiburg vs VfL Wolfsburg , 09/02/2019 , Wrong quantity received
From: Ashwinee Latchayya <[email-masked]>
To: Tanu Tomar <[email-masked]>
Cc: Akanksha Kwatra <[email-masked]>
Date: Wed, 6 Feb 2019 04:04:45 -0700 (MST)

Hi Tanu, 

Can you request the buyer to return the tickets and move it to sub please. 

Kind Regards, 
Ash 

From: "Laura McWey" <[email-masked]> 
To: "Agnieszka Rodak" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]>, "Akanksha Kwatra" <[email-masked]> 
Sent: Wednesday, 6 February, 2019 14:49:40 
Subject: Re: 19116340 , Broker DE , Sport-Club Freiburg vs VfL Wolfsburg , 09/02/2019 , Wrong quantity received 

Hi [ mailto:[email-masked] | 
@Brian Sexton ] , 

Can you please assign a CF agent to move order to pending sub and inform buyer to return incorrect tickets as needed? 

Thanks, 

Laura McWey 

From: Agnieszka Rodak 
Sent: Wednesday 6 February 2019 09:05:55 
To: Laura McWey; Brian Sexton 
Cc: Ashwinee Latchayya; Akanksha Kwatra 
Subject: Re: 19116340 , Broker DE , Sport-Club Freiburg vs VfL Wolfsburg , 09/02/2019 , Wrong quantity received 
Hi, 

please see WI below. Seller contacted us themselves and was aware about the issue, then I have emailed him once again but no reply at all. 
I would say, yes please move to sub. 

Thanks 
Ag. 

From: Laura McWey 
Sent: Tuesday 5 February 2019 17:56 
To: Agnieszka Rodak; Brian Sexton 
Cc: Ashwinee Latchayya; Akanksha Kwatra 
Subject: Re: 19116340 , Broker DE , Sport-Club Freiburg vs VfL Wolfsburg , 09/02/2019 , Wrong quantity received 
Hi Agnieszka, 

Thanks for confirming- do you think this order should be moved to pending sub as seller did not respond? 

Thanks, 

Laura McWey 

From: Agnieszka Rodak 
Sent: Tuesday 5 February 2019 17:52 
To: Laura McWey; Brian Sexton 
Cc: Ashwinee Latchayya; Akanksha Kwatra 
Subject: Re: 19116340 , Broker DE , Sport-Club Freiburg vs VfL Wolfsburg , 09/02/2019 , Wrong quantity received 
Hi all, 

seller did not contact us anymore. 
Thanks 
Ag. 

From: Agnieszka Rodak 
Sent: Tuesday 5 February 2019 14:42 
To: Laura McWey; Brian Sexton 
Cc: Ashwinee Latchayya; Akanksha Kwatra 
Subject: Re: 19116340 , Broker DE , Sport-Club Freiburg vs VfL Wolfsburg , 09/02/2019 , Wrong quantity received 
Hi all, 

seller called us an hour ago and was aware about this issue. Promised to get back but did not do it. 
Called him again but was n/a, emailed and asked to give us the final update. 

Regards 
Ag. 

From: Laura McWey 
Sent: Tuesday 5 February 2019 13:57 
To: Brian Sexton; Agnieszka Rodak 
Cc: Ashwinee Latchayya; Akanksha Kwatra 
Subject: Re: 19116340 , Broker DE , Sport-Club Freiburg vs VfL Wolfsburg , 09/02/2019 , Wrong quantity received 

Hi [ mailto:[email-masked] | 
@Agnieszka Rodak ] , 

Can you please contact Broker DE and ask them about missing ticket? Order is for 4 tickets but buyer reported only 3 received in envelope. 

Thanks, 

Laura McWey 

From: Brian Sexton 
Sent: Tuesday 5 February 2019 13:49:22 
To: Laura McWey 
Cc: Ashwinee Latchayya; Akanksha Kwatra 
Subject: FW: 19116340 , Broker DE , Sport-Club Freiburg vs VfL Wolfsburg , 09/02/2019 , Wrong quantity received 

Hi Laura, 

Could someone please ask the Broker DE to provide the missing ticket? Buyer purchased 4 but only received 3. 

Kind regards, 

Brian 

From: Ashwinee Latchayya <[email-masked]> 
Sent: Tuesday 5 February 2019 18:30 
To: Brian Sexton <[email-masked]> 
Cc: Akanksha Kwatra <[email-masked]> 
Subject: 19116340 , Broker DE , Sport-Club Freiburg vs VfL Wolfsburg , 09/02/2019 , Wrong quantity received 

Hi Brian, 

With reference to the above TID ; the buyer claims to have received 3 tickets and has purchased 4. The buyer has provided proof of the same. 

Can SS team contact the DE Broker in order to investigate this issue please. 

Kind Regards, 

Ashwinee 

From: "Akanksha Kwatra" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 5 February, 2019 17:48:47 
Subject: 19116340 , Broker DE , Sport-Club Freiburg vs VfL Wolfsburg , 09/02/2019 , Wrong quantity received 

Hi Ashwinee, 

With reference to the above TID, buyer purchased 4 tickets but received 3 and provided proof of the envelope. Please find attached the proof provided by the buyer. 

Can we ask SS team to check this with the broker? 

Kind Regards, 

Akanksha