Subject: Fwd: French Language Test - Abdelkrim Allel
From: Ashwinee Latchayya <[email-masked]>
To: [email-masked]
Date: Tue, 5 Feb 2019 01:31:07 -0700 (MST)

Hi Ashfaque, 

It's going to be a 'no' for this candidate. 

Kind Regards, 
Ashwinee 

From: "HR Livesalesman" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 5 February, 2019 13:58:38 
Subject: Fwd: French Language Test - Abdelkrim Allel 

Hello Ashwinee, 
Can you evaluate this FR test if you have time? 
Let me know if I can shortlist this candidate for the next round. 

Thanks & Regard, 
Ashfaque 
Human Resources 
LiveSalesman 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Abdelkrim Allel" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "viraat" <[email-masked]>, "HR Livesalesman" <[email-masked]> 
Sent: Tuesday, February 5, 2019 1:56:26 PM 
Subject: French Language Test - Abdelkrim Allel 

		Foreign Language Screening Test 	Name 	Abdelkrim Allel 
Whats your first language 	French 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Hello Sir , Hold on a secon let me check what happened... mm Well i am awfully so sorry i just checked that was my mistake... I have enterd your adress incorectly!! 

Since it was my mistake the pizza will arrive very soon for free!! at your correct address in 20 minutes. 

Pizza Hut sincerly appoligize to you. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is Allel abdelkrim. I come from Algeria and I am Thirty years-old. 

I have first degree in Linguistics (how to learn languages) obtained 8 years ago. Professionally i have experienced working in Education, Translation and Sales. 

Education field has given enormous knowledge enough to expand in other field. I was a teacher in Highschool for 2 years. 

As a teacher of languages, translation was always interrelated to me. I have experienced it in many field such as healthcareand and Tourism. As a result learning sales thechniques was inivitable for me. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Pour commencer, servire le client pourrait etre le plus delicatet difficile metier au monde seullement si on ne suit pas les regles du jeu. 

Etre bon dans ce metier est toujour lié à comprendre le client est repondre a tout ses questions par des solution. Je voudrais illustré par des examples precis. Un bon service chez PizzaHut est de servir le client a temp est rapidement. Autrement plus meilleur ou un service extraordinaire ce distingue par l'excellence d'outil utiliser a fin de satisfaire le client, est ce distingue aussi par les relation hummaines. Il faut toujour suivre le client et lui offrire un meilleur service a chaque fois. Par example ( des caddeaux et des offres gratuites ) 

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	Je me considere ideale dans le service clientelle non seulment par mon experience ou les langue que je metrise, mais aussi tout simplement c'est par compredre que le client est comme moi, un etre humain. J'ai appris que pour satisfaire le client il faut toujour luis donnait L'importance numero un. Je donne tout mon temp au clients pour essayer de comprendre leur besions leur "mentalites". Etre calme, serieux, attentif est avoir le sense d'ecoute, c'est les clefs du succe dans ce metier. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	Voyager a traver le monde a etait toujour mon reve. Aujourdhui par example je suis en inde! oui de l'Algerie a L'inde c'est a peut pret 10000 km! Une destination tres loingtaine pour moi. Mais la distance ne ma pas enpecher de vesiter ce mervilleux pays. Tres excites avant le voyage, je ne voulais pas chercher en ligne ou voir les photos de l'Inde. Je me suis dis une fois la-bas en verra bien!. 

Une fois arriver, j'etais fatigue est tellment excite a la fois, que je ne sentait pas la fatigue. 

Linde est un immence pays avec de diver culture. Je suis tember amoureux du premier regard du premier flair culinaire! Oh Mon dieux cetais juste magiaue. Je prefer marreter la! mon clavier ne fonctionne pas bien plus il ny a pas monyen daccentuer mes mots.