Subject: 20144082 , Broker DE , Monika Gruber , 23/05/2019 , Buyer received printed e tickets
From: Ashwinee Latchayya <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Akanksha Kwatra <[email-masked]>
Date: Sun, 3 Feb 2019 03:14:38 -0700 (MST)

Hi Stephen, 

In regards to the above TID ; the Delivery Plan is UPS paper tickets and the seller has shipped printed E-tickets along with a copy of his ID to the buyer. 

The buyer claims to have contacted the organiser and was told those tickets will be invalid afterwhich she tore the E-tickets. She has sent us a proof of what was received by post. 

Can SS team contact the DE Broker and check if they can fulfil with paper tickets ; if not, can we request E-tickets in a PDF file. If you deem, this isn't necessary, can you approve for us to sub here. 

Kind Regards, 
Ashwinee 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 3 February, 2019 11:52:12 
Subject: 20144082 , Broker DE , Monika Gruber , 23/05/2019 , Buyer received printed e tickets 

Hi Ashwinee, 

With reference to the above TID, buyer informed that they have received printed e-tickets and a copy of the passport from the seller. Now the buyer emailed again providing proof of tickets received and stated that they have torn the tickets as they have confirmed with the organiser and Ok tickets that these tickets are invalid. 

Please find attached the proof provided by the buyer. Could you please check and advise if tickets are correct. 

Kind Regards, 
Akanksha