Subject: 19972101 , FAN SELLER , Hertha BSC vs FC Schalke 04 , 25/01/2019 , Record success
From: Ashwinee Latchayya <[email-masked]>
To: Akanksha Kwatra <[email-masked]>, Keshav Khurana <[email-masked]>
Cc: Charanjit Singh <[email-masked]>
Date: Sun, 3 Feb 2019 00:15:44 -0700 (MST)

Hi, 

Success has been recorded. 

@keshav - you can now wrap up the case. 

Kind Regards, 
Ash 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Akanksha Kwatra" <[email-masked]> 
Sent: Tuesday, 29 January, 2019 13:39:35 
Subject: Re: 19972101 , FAN SELLER , Hertha BSC vs FC Schalke 04 , 25/01/2019 , Record success 

Hi Akanksha, 

This has been flagged. 

Kind Regards, 
Ash 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 28 January, 2019 11:54:54 
Subject: 19972101 , FAN SELLER , Hertha BSC vs FC Schalke 04 , 25/01/2019 , Record success 

Hi Ashwinee, 

In this case, the state was shipment failed as tickets couldn't be delivered. The seller shipped on time, an agent changed the delivery plan to UPS by mistake and state is now pending shipment creation. Please record success as the event was 2 days ago. 

Kind Regards, 
Akanksha