Subject: 20092778, Broker: Unclassified Country, Miss Intercontinental, 26/01/2019 19:00 , Buyer asking Proof of delivery}
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Fri, 1 Feb 2019 06:55:13 -0700 (MST)

Hi Brian, 

With reference to the above TID ; the buyer claims not having received the tickets. According to the case history and proof provided by the seller, the tickets were signed for by Sofia Liang. The buyer has confirmed that Sofia is his wife. The buyer is insisting to receive a proof of delivery claiming we haven't provided any tracking number. The DP is ELS and hence no tracking number was provided. 

Would it be possible for us to forward the attached proof to the buyer of the above TID please. 

Buyer's name: Kamil Knap 
Buyer's email address: [email-masked] 

Kind Regards, 
Ashwinee 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 1 February, 2019 19:02:12 
Subject: {20092778, Broker Pay After Event - Unclassified Country, Miss Intercontinental, 26/01/2019 19:00 , Buyer asking Proof of delivery} 

Hi Ashwinee, 

In regards to above TID, Can you check this where buyer is asking the proof of delivery as he did not get the tickets, neither his wife nor Hotel staff signed for this. 

Kind Regards, 
Ekta