Subject: Re: 19372320-Broker - HK-RuPaul's Drag Race: Werq The World Tour-01/02/2019 20:00 (Local) shipping issue
From: Ashwinee Latchayya <[email-masked]>
To: Becho Davy Jaures <[email-masked]>
Date: Fri, 1 Feb 2019 03:12:02 -0700 (MST)

Hi Becho, 

Please go through the history ; you will see that the buyer here isn't entitled to a refund and that we've already contacted the seller in order to redirect the tickets and all but it looks like there's nothing we can do here. 

Kind Regards, 
Ashwinee 

From: "Becho Davy Jaures" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 1 February, 2019 15:10:23 
Subject: Fwd: 19372320-Broker - HK-RuPaul's Drag Race: Werq The World Tour-01/02/2019 20:00 (Local) shipping issue 

Hi Ashwinee, 

With reference to TID: 19372320. Buyer phoned saying that he has contacted a post office to collect his tickets. The post office told him to contact us,so that we can send them an email to authorise him to have his tickets. Buyer's event is in 3 hours 
Can you please advise if we can move this case in pending replacement because the event is very close. 
Thank you for your consideration. 

Kind Regards, 
Becho