Subject: 20089548 - Broker US - Aladdin - 24/04/2019 - Wrong Ticket / Incorrect time
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Thoms Mavula <[email-masked]>
Date: Sun, 27 Jan 2019 23:01:02 -0700 (MST)

Hi Brian, 

With reference to the above TID ; the buyer claims to have received incorrect ticket (wrong time). 

According to the official website ; this event is taking place at 13.00 pm and 19.00 pm on 24/04/19. The buyer purchased tickets for 19.00 pm and received tickets for 13.00 pm. 

Can CS.NY look into this please. 

Kind Regards, 
Ashwinee 

From: "Thoms Mavula" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 26 January, 2019 16:33:55 
Subject: 20089548 - broker US - Aladdin - 24/04/2019 - wrong time tickets. 

Hi Ashwinee, 

In regards to the TID above,buyer bought tickets for Aladdin at 19:00 P.M. But he received instead tickets at 1: 00 P.M 
Checked the venue official website: http://www.theatreshow.org/?gclid=EAIaIQobChMIg7b_xqKL4AIVT4uPCh00JAEtEAAYASAAEgJBivD_BwE 

Could you Inform the SSteam to contact the seller in order to ask if he has the tickets for the correct timing. 

Kind regards, 
Thoms