Subject: 20095217, Fan Seller, Bastille , 06/02/2019 19:00, Proof provided
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Fri, 25 Jan 2019 06:52:06 -0700 (MST)

Hi Brian, 

With reference to the above TID ; can we inform Lin Hsu that the seller has provided the proof requested. 

The buyer claims the tickets might have been lost while on transit to her from the organiser and proof was requested by agent Lin. 

Kind Regards, 
Ashwinee 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 25 January, 2019 19:12:22 
Subject: {20095217, Fan Seller, Bastille , 06/02/2019 19:00, Fulfilment issue} 

Hi Ashwinee, 

In regards to above TID, Seller called up informing that the tickets seems to be lost in post and now they will be available for collection at the Box office however she may not be able to collect the tickets on buyer's behalf, but she can request event organisers to change the buyer's name on the tickets, so that buyer can collect them from Box office. So what should we suggest to seller in this matter. 

Kind Regards, 
Ekta