Subject: Re: 19389804; Broker - IL; 1. FC Heidenheim vs 1 FC Cologne; 07/04/2019 13:30; unable to wrap this case
From: Ashwinee Latchayya <[email-masked]>
To: Harpriya Walia <[email-masked]>
Date: Fri, 25 Jan 2019 03:45:25 -0700 (MST)

Please follow the wrong ticket procedure - 
https://india-ols.talentlms.com/unit/view/id:3358 

From: "Harpriya Walia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 25 January, 2019 15:31:24 
Subject: 19389804; Broker - IL; 1. FC Heidenheim vs 1 FC Cologne; 07/04/2019 13:30; unable to wrap this case 

Hi Ash, 

With reference to the above-mentioned TID, buyer received e-tickets in the Wrong Section; I checked the e-tickets- they are incorrect- seller listed Main Stand, uploaded South Block; emailed the buyer providing them with the options of partial refund, voucher and replacement tickets; buyer accepted replacement tickets. The TS is Pending Requirement For Payment. 

Flagging to you as I'm unable to wrap this case. 

Regards, 
Harpriya