Subject: 15949382 - Broker US - Metallica - 24/01/2019 - Buyer chasing tickets
From: Mujinga Kayitula Solange <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 24 Jan 2019 07:24:07 -0700 (MST)

Hi Ashwinee, 

With reference to TID: 15949382, Buyer cannot access old email address where the tickets have been sent 

Cannot call buyer to confirm the email address they would like to use due to timezone. 

Could you please assign the case to a night shift agent to call buyer and request the correct email address in order to forward to ss to ask seller, which DP he used and which email address he sent tickets to, whether it's possible to resend to buyer's new email. 

Kind Regards, 
Sarah