Subject: {18268619, Broker UK, Enter Shikari , 12/01/2019 19:00, Wrong ticket issue}
From: Ekta VGG <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 24 Jan 2019 06:43:33 -0700 (MST)

Hi Ashwinee, 

In regards to above TID, Buyer called up asking refund as he purchased section Stalls but received seated tickets. He attended the vent using the tickets but was not able to see the event at the correct seat location. He tried contacted us many times via phone but was not able to reach us. Even seller had informed us via email that he has sent wrong tickets by mistake and an agent Denis contacted buyer via e-mail but did not get any response. So can we check whether we can provide partial refund in this case as buyer is insting for this. 

Kind Regards, 
Ekta