Subject: Re: 19639383 - Broker FR - Fatoumata Diawara - 31/01/2019 - Buyer received empty envelope
From: Ashwinee Latchayya <[email-masked]>
To: Mujinga Kayitula Solange <[email-masked]>
Date: Thu, 24 Jan 2019 03:28:59 -0700 (MST)

Hi Sarah, 

The buyer stated in the email that she has also received an email confirmation. 

Can you call the buyer and request proof of everything received and two sides of the envelope please. 

Kind Regards, 
Ash 

From: "Mujinga Kayitula Solange" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 24 January, 2019 15:46:13 
Subject: 19639383 - Broker FR - Fatoumata Diawara - 31/01/2019 - Buyer received empty envelope 

Hi Ashwinee, 

With reference to the above TID ; the buyer claims to have received empty envelope and has sent proof of the same. 

Can you request SS team to contact the FR Broker in order to investigate this case please. 

Kind Regards, 
Sarah