Subject: 19124655; Broker DE; Havana Nights - Das Karibische Tanz-Musical Aus Kuba; 23/02/2019 19:00; buyer claims they haven't been refunded
From: Harpriya Walia <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 24 Jan 2019 02:03:04 -0700 (MST)

Hi Ash, 

With reference to the above-mentioned TID, the buyer initiated a chargeback and it has been accepted as a refund; 
But the buyer has emailed us many times claiming that they have yet to be refunded. 

Flagging to you as discussed. 

Regards, 
Harpriya