From: Sankarshan Rajan <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 23 Jan 2019 23:51:27 -0700 (MST)

viagogo is an online ticket marketplace that enables people to buy and sell tickets to live events. Please note it is the customer's responsibility to ensure they keep up to date with the details of the event for which they are purchasing the tickets. 

Therefore, in this instance we are unable to offer you any compensation.