Subject: 19909869; Fan Seller; BMW World Cup Biathlon 2019 - Rupholding - Saturday; 19/01/2019 14:30; Active Redirection- Final Buyer was RAG
From: Harpriya Walia <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 21 Jan 2019 23:28:51 -0700 (MST)

Hi Ash, 

The above-mentioned TID is a case of active redirection- 

Redirection chain started at 19909869, 
Redirection chain Ended at 20010341; 

Final Buyer of 20010341 emailed informing that they got RAG at the event venue- they provided proof of the tickets being invalid confirmation and also the replacement tickets they bought at the venue; I pulled the case from the original seller and stopped their payment and escalated the Final Buyer side for full refund & voucher. 

I am unable to wrap this case from the original seller side. 

Flagging to you as discussed. 

Regards, 
Harpriya