Subject: 19025248; Broker AT; Nils Frahm; 06/02/2019 20:00; Buyer does not want the tickets
From: Harpriya Walia <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Mon, 21 Jan 2019 01:14:57 -0700 (MST)

Hi Ash, 

With reference to the above-mentioned TID, the Buyer initially wanted to cancel their tickets; agent informed them we can't cancel and gave the option of relisting; 
the tickets were delivered to the Buyer, but they rejected and that's why the tickets have returned back to us. 
The Buyer emailed informing that since the overpricing of the tickets and the fees are not justified properly to them, they didn't accept these tickets , but neither have they mentioned do they wanta refund or anything else. 

Can you please check with Brian as to how can we resolve this case better? 

Regards, 
Harpriya