Subject: Re: 19262574 - Fan seller - Guimaraes vs Benfica - 18/01/2019 - Buyer chasing tickets
From: Ashwinee Latchayya <[email-masked]>
To: Mujinga Kayitula Solange <[email-masked]>
Date: Wed, 16 Jan 2019 02:41:53 -0700 (MST)

Hi Sarah, 

Shipping queue will be subbing when/if needed as they are following up the case. 

You should reassure the buyer and also request an LDA and the TS is Pending LDA. 

Kind Regards, 
Ash 

From: "Mujinga Kayitula Solange" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 16 January, 2019 14:48:05 
Subject: 19262574 - Fan seller - Guimaraes vs Benfica - 18/01/2019 - Buyer chasing tickets 

Hi Ashwinee, 

With reference to the above TID, 

- Seller missed the MSBD, 
- Email sent to seller requesting tickets to be shipped until 14.01.20196 at 6PM. 
- Seller missed the offered extension. 
- Called seller but no response 
- Email seller advised they will be charge as we are searching for buyer another tickets 
- Buyer is called several time chasing tickets 

Can i stop seller payment and move the case to pending substitution? 

With regards, 
Sarah