Subject: Fwd: 19537388; Broker DE; BEAT IT! - Die Show Über Den King Of Pop!; 16/03/2019 20:00; buyer is claiming their tickets are being shipped someplace else
From: Ashwinee Latchayya <[email-masked]>
To: Akanksha Kwatra <[email-masked]>
Cc: Harpriya Walia <[email-masked]>
Date: Thu, 10 Jan 2019 07:30:51 -0700 (MST)

Hi Akanksha, 

Can you take ownership of this case please. 

Kind Regards, 
Ashwinee 

From: "Harpriya Walia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 10 January, 2019 20:00:07 
Subject: 19537388; Broker DE; BEAT IT! - Die Show Über Den King Of Pop!; 16/03/2019 20:00; buyer is claiming their tickets are being shipped someplace else 

Hi Ash, 

With reference to the above mentioned TID, the buyer is claiming that their tickets are being shipped to a different customer and different place; 
I checked the shipping label and even checked the tn- the TS is in Pending Shipment as the event is in March. 

Can you please reassign this to a calling DE agent? 

Regards, 
Harpriya