Subject: 19881772 - Fan seller - Juventus vs AC Milan - Italian Super Cup 2019 - 16/01/2019 - Survey Link
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Mujinga Kayitula Solange <[email-masked]>
Date: Thu, 10 Jan 2019 05:55:06 -0700 (MST)

Hi Brian, 

Following our conversation, could we request spec ops to send the survey link to the buyer. 

The buyer claims he wasn't aware of the restrictions imposed by the organiser and according to your email update this morning the buyers will be sent a survey link. 

Can Spec Ops look into this or should we simply inform the buyer that those restrictions has not been set up by viagogo and it’s out of our control. 

Kind Regards, 
Ashwinee 

From: "Mujinga Kayitula Solange" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 10 January, 2019 16:44:02 
Subject: 19881772 - Fan seller - Juventus vs AC Milan - Italian Super Cup 2019 - 16/01/2019 - sections are only available for men 

Hi Ashwinee, 

With reference to TID: 19881772, Buyer complains about the sections that are only available for men. 

Could you please forward the case so that buyer could get back through the survey link , and relevant actions to be taken by special ops? 

Kind Regards, 
Sarah